Transform Customer Reviews Into Business Growth

Alpacha uses AI to analyze your business reviews, uncover actionable insights, and help you make data-driven decisions that improve customer satisfaction.

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Sentiment up 12%
3 new insights

Powerful Features for Business Growth

Our AI-powered platform transforms your customer reviews into actionable business intelligence

Sentiment Analysis

Track customer sentiment over time with advanced AI analysis that identifies positive, neutral, and negative trends.

Actionable Insights

Receive specific, data-driven recommendations to improve your business based on customer feedback.

Topic Extraction

Automatically identify key topics and themes from your reviews to understand what matters most to customers.

Rating Analysis

Understand the factors driving your ratings up or down with detailed breakdowns and comparisons.

Areas to Improve

Quickly identify critical areas needing attention based on negative feedback patterns.

Visual Dashboard

Access all your review insights through an intuitive, customizable dashboard with powerful visualizations.

How Alpacha Works

Our AI-powered platform makes it easy to gain insights from your customer reviews

1

Connect Your Review Sources

Easily connect Google Business, Yelp, and other review platforms to automatically import your reviews.

2

AI-Powered Analysis

Our advanced AI powered by the best LLM models analyzes your reviews for sentiment, topics, and actionable insights.

3

Review Your Dashboard

Access your personalized dashboard with visualizations, trends, and recommendations.

4

Implement Recommendations

Use our actionable insights to make targeted improvements to your business.